Published: 26 June 2026Category: HighLevel News
Reading time: 2 minutes
In Brief: HighLevel has launched WhatsApp voice calling on both its web platform and mobile app, allowing businesses to make and receive WhatsApp calls directly from within HighLevel.
HighLevel has officially rolled out WhatsApp voice calling across both its web platform and mobile app.
While WhatsApp messaging has been integrated with HighLevel for some time, this latest update takes customer communication a step further. You can now make and receive WhatsApp voice calls without leaving HighLevel, whether you’re sat at your desk or out meeting clients.
For businesses already using WhatsApp Business, this is another significant step towards managing every customer conversation from one platform.
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What Has Changed?
HighLevel users can now:
- Make and receive WhatsApp voice calls directly from HighLevel.
- Use the feature on both the desktop and mobile apps.
- Continue customer conversations without switching between different applications.
- Keep WhatsApp communications alongside your existing customer interactions inside your CRM.
The mobile app support is particularly welcome, allowing sales teams, consultants and service businesses to stay connected wherever they are.
Why It Matters
WhatsApp has become one of the world’s most popular business communication channels.
Many businesses already use it for customer enquiries, appointment reminders, marketing campaigns and automated conversations. Adding voice calling creates a much more natural customer journey, allowing businesses to move seamlessly from messaging into a live conversation whenever it’s needed.
It also means less app switching, a smoother customer experience and another reason to keep your customer communications centred around HighLevel.
Julian Mills’ View
Over at MarketerM8 we’re seeing more and more clients switch on the WhatsApp integration, and it’s easy to see why.
For many businesses, WhatsApp has become a more cost-effective way to engage with prospects and customers than traditional SMS. It also opens up opportunities to automate conversations, appointment reminders and customer support, all from within HighLevel.
Now, with WhatsApp voice calling available on the mobile app, the experience takes another step forward. Whether you’re in the office or on the move, you can continue conversations with customers and prospects from almost anywhere in the world using an internet connection, while keeping your communications managed through HighLevel.
For me, this isn’t just another feature update. It’s another reason why HighLevel is becoming the central hub for sales, marketing and customer communication.
Find Out More
You can read the official HighLevel announcement for full details of the new WhatsApp Calling feature here:
WhatsApp Calling is Now Generally Available. Web & Mobile
If you’d like to learn how to use WhatsApp messaging, automation and voice calling to improve your marketing and customer communications, take a look at the MarketerM8 Advanced Marketing Workshop, where we regularly cover the latest HighLevel features and best practices.
