HighLevel

26/11/24 – Ensuring Correct Attribution Mapping in HighLevel: New Support for Wbraid and Gbraid IDs

Posted on by

Addressing the Issue HighLevel acknowledges the recent changes in Google's identification measures. Previously, Google only supported one id trademark known as gclid. Now, Google supports three id types: gclid, wbraid, and gbraid. Nevertheless, not too long ago, only the gclid id was supported in HighLevel's contacts, attributions, and Conversion API. This setup led to access challenges with th...
Read More

26/11/24 – Exploring the New Features of HighLevel: An Enhanced Product Search Functionality and Streamlined Recipient Management

Posted on by

**What's New?** HighLevel introduces the following enhancements: - A feature to input recipient information within the primary client box - Integration of a delete button for conveniently removing the primary recipient - An advanced product search function when a new product item is added **Utilizing the Enhancements** Here are the step-by-step guides to utilize these new features from HighLeve...
Read More

26/11/24 – HighLevel Announces Major Update: Unlimited Free Service Conversations on WhatsApp starting November 1, 2024

Posted on by

HighLevel is excited to reveal a significant upgrade to WhatsApp conversations! Effective from November 1, 2024, service conversations on WhatsApp will be completely complimentary. This allows any businesses to engage with customers without concern for per-conversation costs. Hence, facilitating unlimited service conversations for reinforcing robust relationships and delivering exceptional suppo...
Read More

25/11/24 – Discover the Latest Updates in HighLevel: Enhanced PDF Downloads, Improved Dashboard Load Speed and More!

Posted on by

Presenting HighLevel's Latest Updates and Upcoming Features New Efficiencies Implemented Revel in the recently optimized PDF download functionality provided by HighLevel. Upon completion of a document, downloadable PDFs are now reduced by an impressive 50–60% in size. That’s not all – significant improvements have been made to the loading times of the Documents Dashboard, your comprehensive l...
Read More

22/11/24 – Enhance Your Call Experience with HighLevel’s New Number Intelligence Feature: Block Spam, Identify Unknown Callers, and Validate Numbers Before SMS, Starting Nov 25th

Posted on by

On 25th November, HighLevel introduces a new function that filters spam calls and identifies unknown callers alongside validating phone numbers. As a bonus, this feature operates by default for sub-accounts currently using Number Validation, with an option to opt-out. Please note, charges apply. HighLevel brings improvements to the existing Number Validation feature, now rebranded as Number I...
Read More

22/11/24 – New Feature Alert: HighLevel Unveils Sub-Account Preview Functionality in Template Library

Posted on by

HighLevel: Solving Template Preview Issue for Sub-Accounts The challenge has been the inability for users to preview the Template Library at the sub-account level after customizations. This condition impacted on the verification of the customization visibility. HighLevel identified this issue and has subsequently introduced a service that is destined to transform the experience. A new ingeniou...
Read More

22/11/24 – Unlocking Phase 1 of Public API Support for Email Builder Templates on HighLevel: A Comprehensive Guide

Posted on by

HighLevel is thrilled to announce the first phase of public API support for creating, updating, deleting, and retrieving Email Builder Templates. This new development allows for seamless CRUD operations for Email Builder Templates. This new addition allows developers to perform all essential operations on the above entities effectively. To enhance accessibility, HighLevel has introduced the fol...
Read More

Santa Pause is coming – to HighLevel

Posted on by

Have you ever received marketing emails over the Christmas holidays - it just seems wrong when you get an email on Christmas day asking you to take action today. Know what I mean? Well this is no longer a problem for HighLevel users. At a global account level we can pause workflows and emails from going out over the Christmas holiday time - and they just resume after the holidays, a neat little...
Read More

21/11/24 – Streamline Your eCommerce Process: How The New HighLevel Feature Enables Seamless Import of Product Descriptions from Printful

Posted on by

HighLevel has integrated a new feature that offers seamless importing of product descriptions from Printful. Aiming to streamline the product setup process on the platform, the automatic description importation significantly reduces manual effort. After completion of the import process, adjustments to the descriptions can easily be made through the Product Details page in HighLevel. ### Details...
Read More

21/11/24 – Enhancing RSS Campaigns with HighLevel: Maximize Feed Count, Improve Performance and Resource Management

Posted on by

Introducing New RSS Feed Count Setting in HighLevel HighLevel now provides the ability to set a maximum feed count for each RSS campaign scheduled. The following benefits are associated with this new feature: Greater control over the number of feeds processed in each campaign. Optimized campaign performance with prevention of excessive feed counts. Improved resource m...
Read More

HighLevel AI Voice Agent: Revolutionise Customer Interactions

HighLevel’s AI Voice Agent is a game-changing solution designed to handle inbound calls, engage customers in natural, conversational dialogues, and perform tasks aligned with your specific business objectives. The Voice AI Agent will be your personal office employee, answering calls, fielding leads, and collecting customer information for further follow-up! Powered by advanced speech recognition and natural language processing, this innovative tool ensures your customers receive seamless, personalized service around the clock. Key Features of the AI Voice Agent Natural Conversations: The AI Voice Agent intuitively understands and responds to customer queries, creating a fluid, conversational experience. Advanced Speech Recognition: It transcribes and interprets spoken words with precision, ensuring clear communication. Seamless Integration: Easily connects to your CRM and other business tools to streamline operations. Customizable Responses: Tailor the AI agent’s tone and messaging to align with your brand identity. 24/7 Availability: Provides uninterrupted support, enhancing customer satisfaction and trust. How the AI Agent Handles Calls Inbound Calls: During business hours, calls to the designated number are automatically answered by the AI agent. After hours, calls follow your customized settings, such as redirecting to voicemail or forwarding to another number. Call Actions: Update Contact Records: Automatically saves collected details to customer profiles. Trigger Workflows: Activates predefined workflows to ensure efficient follow-up actions. End Calls Gracefully: Politely concludes calls when appropriate. Call Transfers: Transfers to a human agent when necessary for seamless customer service. Send SMS: Sends relevant follow-up messages or important information via text. Frequently Asked Questions 1. Can I use my existing HighLevel phone numbers with the AI Voice Agent? Yes, you can assign any available phone number in your account, provided it’s not already configured for specialized functions like IVR. 2. Can the AI Voice Agent collect customer information and create contact records? Absolutely. The agent can collect data such as name, email, and address, automatically updating or creating contact profiles. 3. Can the AI Voice Agent schedule appointments during calls? While the agent gathers information and triggers workflows, direct appointment scheduling requires integration with your calendar system through workflows. 4. Is it possible to have multiple AI Voice Agents and phone numbers? Yes! You can create multiple agents with unique configurations and phone numbers to support different departments or services. 5. How do I update the AI Voice Agent’s knowledge base? You can train the AI agent on new information by updating the “Agent Goals” section with revised prompts or business details. 6. Can the AI Voice Agent handle call routing and transfers? Yes, the agent can transfer calls to human agents based on specific conditions you configure. 7. Is re-billing available for agencies reselling the AI Voice Agent? Yes, re-billing options are available. Contact our support team for guidance on setting this up. 8. Does the AI Voice Agent work with my own Twilio account? Currently, the AI Voice Agent’s voice capabilities are exclusive to the LC Phone System and do not function with direct Twilio integrations. Unlock the Power of AI for Your Business By integrating HighLevel’s AI Voice Agent, you can revolutionize how your business interacts with customers—enhancing service quality, streamlining operations, and ensuring consistency in every interaction. 💡 Take the next step toward improving your customer experience! Book a discovery call with Julian today to see how this powerful tool can transform your business. Click here to schedule a Discovery Call.
Read more...
How to Use Custom Objects in HighLevel : Transforming CRM and Marketing Automation

HighLevel’s introduction of Custom Objects in Workflow Automation is a revolutionary leap forward for businesses seeking personalized, efficient, and scalable CRM and marketing solutions. This powerful feature opens up endless possibilities for tailoring customer interactions, automating repetitive tasks, and managing complex data structures—all while enhancing the overall client experience. What Are Custom Objects in HighLevel? Custom Objects allow businesses to create unique data records beyond the standard contact, company, or opportunity fields. These objects can represent anything—from pets at a veterinary practice to properties for a real estate agency. They are fully customizable and can be linked to existing contacts or other objects, forming a relational database within HighLevel. This flexibility means businesses can structure their data in a way that mirrors their specific needs, enabling more precise workflows and tailored communication. Why Custom Objects Are a Game-Changer Data Personalization Custom Objects enable you to track data unique to your business. Whether it’s tracking client vehicles in an automotive shop, student progress in an educational setting, or product warranties in retail, Custom Objects ensure that every detail is organized and accessible. Workflow Integration Custom Objects seamlessly integrate with HighLevel’s Workflow Builder, allowing you to automate processes tied to these records. Trigger actions, send messages, or update records automatically based on specific criteria. Enhanced Customer Experience By automating personalized communications—such as appointment reminders, follow-up messages, or milestone celebrations—businesses can deliver a superior customer experience that drives loyalty and satisfaction. Scalability For growing businesses, managing large amounts of data can quickly become overwhelming. Custom Objects provide a scalable way to keep data organized and workflows efficient as your client base expands. Examples of HighLevel Custom Objects in Action Veterinary Clinics: Manage pets as custom objects linked to their owners. Automate vaccination reminders, send birthday greetings, or follow up after appointments. Real Estate Agencies: Use properties as custom objects tied to clients. Automate notifications for new listings or schedule reminders for contract deadlines. Fitness Studios: Track memberships, workout plans, or fitness goals as custom objects. Automate milestone celebrations or membership renewal reminders. Healthcare Providers: Use patient records and treatment plans as custom objects to automate appointment scheduling and follow-ups. How to Set Up Custom Objects in Workflows Define Your Objects Identify the unique data points you need to track. For example, if you’re a property manager, you might set up custom objects for properties and maintenance requests. Create Relationships Link your custom objects to relevant contacts or other objects. For instance, connect a “Pet” object to its corresponding owner in a veterinary practice. Build Workflows Use the Workflow Builder to create automated processes based on your custom objects. For example, trigger an email when a custom object field (e.g., warranty expiration date) reaches a specific value. Test and Optimize Run test workflows to ensure they function as expected. Make adjustments as needed to refine the automation. Unlock the Full Potential of HighLevel HighLevel’s Custom Objects Workflow Automation is more than a new feature—it’s a tool for businesses to reimagine their CRM and marketing strategies. From simplifying administrative tasks to delivering hyper-personalized customer experiences, the possibilities are endless. Learn more about HighLevel features at MarketerM8 – a HighLevel agency Ready to explore how Custom Objects can transform your business? Book a discovery call with Julian to dive into the future of CRM and marketing automation.
Read more...
Santa Pause is coming – to HighLevel

Have you ever received marketing emails over the Christmas holidays – it just seems wrong when you get an email on Christmas day asking you to take action today. Know what I mean? Well this is no longer a problem for HighLevel users. At a global account level we can pause workflows and emails from going out over the Christmas holiday time – and they just resume after the holidays, a neat little feature. Here is more detail:- Managing workflows efficiently is crucial for businesses, especially when certain processes need to be temporarily halted during specific periods, such as holidays or maintenance windows. GoHighLevel’s “Pause Workflow” feature offers a streamlined solution to manage these pauses without the need to deactivate or delete entire workflows. Understanding the Pause Workflow Feature The “Pause Workflow” functionality allows administrators to temporarily suspend specific workflows for designated date ranges. This is particularly beneficial for workflows with seasonal actions or those requiring periodic adjustments. By utilizing this feature, businesses can ensure that certain processes are paused and resumed seamlessly, maintaining operational efficiency. How to Implement the Pause Workflow Feature Access Global Workflow Settings: Navigate to the “Global Workflow Settings” within your GoHighLevel dashboard. Set Start and End Dates: Click on the “Start Date and Time” field to select the desired start and end dates and times for the pause period. After making your selections, click the “Confirm” button. Select Workflows to Pause: In the “Select Workflows” field, choose one or multiple published workflows you wish to pause. Note that only published workflows will appear in the dropdown menu. Add Multiple Date Ranges: If you need to pause workflows during multiple periods, click the “Add Date” button to include additional date ranges. You can add up to 15 different date ranges. Enable Annual Pauses: For recurring pauses on the same dates each year, check the “Annually” box for the corresponding date range. This ensures the selected workflows are automatically paused annually on the specified dates. Clone or Delete Date Ranges: To duplicate a date range, click the clone icon next to the desired row. To remove a date range, click the delete icon. Monitor Paused Status: When workflows are paused, their status will be highlighted as “Paused” on the Workflow Landing Page. Access Builder Settings: Within each workflow’s builder settings, a “Pause Workflow” section provides details about the pause schedule. You can also access the “Global Workflow Settings” from this section to make any necessary changes. Important Considerations The maximum allowed duration between the start and end dates for a pause is 15 days. Ensure that a workflow is not included in overlapping date ranges to prevent conflicts. By leveraging GoHighLevel’s “Pause Workflow” feature, businesses can effectively manage their workflows, ensuring that specific processes are paused and resumed as needed without disrupting overall operations. For a detailed walkthrough and additional information, refer to GoHighLevel’s official support documentation.
Read more...

A2P Approval for HighLevel: A Practical Guide

As a HighLevel consultant, I’ve supported numerous businesses in harnessing the platform’s robust features. One essential step for maximizing its potential is obtaining A2P 10 DLC approval—a requirement for U.S.-based businesses utilizing text messaging campaigns. Here’s a simplified breakdown to help you achieve compliance and elevate your communication strategy. The Importance of A2P Approval In today’s fast-paced business environment, text messaging plays a pivotal role in customer engagement, particularly for automated workflows and follow-ups. SMS offers unmatched immediacy and effectiveness compared to email. However, regulatory changes in the U.S., effective August 2023, mandate A2P approval for businesses using platforms like GoHighLevel. These regulations ensure adherence to industry standards, safeguarding businesses from penalties and enhancing message delivery rates. Addressing Challenges in A2P Approval Transitioning to A2P 10 DLC approval initially posed hurdles for the GoHighLevel community. Previously, businesses could send SMS without formal approval, but regulatory tightening has made proper registration crucial. A systematic approach—starting with a registered business and a compliant website—is now necessary to secure approval. Step 1: Register Your Business The first step in the process involves registering your business. For U.S.-based operations, obtaining an Employer Identification Number (EIN) simplifies approval. This documentation establishes your business’s legitimacy and accelerates the approval process. Step 2: Create a Compliant Website A properly structured website is a key requirement. Ensure the following elements are present: Privacy Policy and Terms of Service: These documents should clearly communicate how user data is handled and outline your communication practices. Opt-In Consent Form: Incorporate a checkbox for users to explicitly agree to receive text messages. Contact Details: Display your business address and contact information to build transparency and trust. Step 3: Complete the A2P Application Accuracy is paramount when submitting your A2P application. Double-check all business details to avoid delays or costly re-submissions. Familiarize yourself with campaign types and ensure your application aligns with the required standards. Step 4: Obtain a Dedicated Messaging Number After approval, secure a phone number exclusively for your campaigns. This can be done directly through your HighLevel account. Choose area codes that resonate with your target audience, and conduct thorough testing to ensure everything functions seamlessly. Step 5: Ensure Ongoing Compliance Compliance doesn’t stop after approval. Always include opt-out instructions in your messages, such as “Reply STOP to unsubscribe,” to maintain compliance and safeguard your messaging capabilities. Conclusion Securing A2P approval is a straightforward yet critical step for U.S. businesses that rely on text messaging. While compliance requirements may vary by country, the right preparation and approach will ensure your GoHighLevel campaigns run smoothly. Need personalized support? Book a Discovery Call here to discuss your requirements.
Read more...
How to Switch Your HighLevel Host Agency

Switching your HighLevel host agency may seem like a challenging task, but if your current provider is falling short, it’s worth exploring better alternatives. Whether it’s due to excessive costs, a lack of clarity, subpar support, or the imminent closure of your host agency, finding a new partner can significantly enhance your experience. Here’s a detailed roadmap to guide you through the process. Why Might You Want to Switch Your HighLevel Host Agency? 1. High Costs and Lack of Transparency Many HighLevel users discover after the fact that their host agency provided a white-label version of the software without fully disclosing this. This lack of openness often leads to feelings of frustration and mistrust. Moreover, if your subscription costs seem unjustifiably high, it’s worth considering more competitive options. 2. Host Agency Shutting Down When a host agency decides to close its operations, transitioning to a new provider becomes essential to ensure business continuity. 3. Insufficient Support Poor technical assistance and an absence of strategic marketing guidance can severely hamper your business growth. If your host agency isn’t delivering the support you need, it’s time to look elsewhere. Steps to Switch Your HighLevel Host Agency Switching agencies can be broken down into two key stages: finding the right partner and transferring your account. Let’s dive into each step. Step 1: Identify the Right HighLevel Host Agency Start by researching agencies that align with your expectations. Consider the following: Transparent and fair pricing structures Robust technical and marketing support Flexible subscription plans that suit your budget A proven track record of exceptional customer service MarketerM8, for instance, excels at helping businesses unlock the full potential of HighLevel through bespoke support and strategic insights. Step 2: Transfer Your HighLevel Account Once you’ve chosen your new host agency, you can transfer your account in one of two ways: Option 1: Request a Transfer from Your Current Host Agency The simplest and quickest approach is to request your current agency to initiate a transfer to your new provider. This process usually takes just a few minutes but depends on their willingness to cooperate. Bear in mind that contractual obligations or agency policies may present hurdles, so review your agreement carefully. Option 2: Perform a Manual Migration If a direct transfer isn’t an option, you’ll need to manually rebuild your account setup with the new agency. While this might sound overwhelming at first, it offers an opportunity to: Streamline your workflows Remove outdated configurations Develop a fresh, optimised system Over the past two years I have guided clients through migrations—whether they’re switching from another HighLevel host or migrating from platforms like ActiveCampaign, Keap, or MailChimp. What initially feels like a challenge often becomes an opportunity to enhance operations and efficiency. Turning a Challenge Into an Opportunity Switching agencies isn’t merely about solving existing issues. It’s a chance to reassess what works, refine your approach, and lay a solid foundation for future growth. With the right partner, the transition can unlock new possibilities for your business. Take the Next Step Today If you’re ready to move your HighLevel account, schedule a Discovery Call and I will ensure your transition is seamless and help you build a platform tailored to your needs. Book your call here.
Read more...
𝗪𝗵𝘆 “𝗡𝗼” 𝗶𝗻 𝗦𝗮𝗹𝗲𝘀 𝗢𝗳𝘁𝗲𝗻 𝗠𝗲𝗮𝗻𝘀 “𝗡𝗼𝘁 𝗬𝗲𝘁” – 𝗧𝗵𝗲 𝗣𝗼𝘄𝗲𝗿 𝗼𝗳 𝗣𝗲𝗿𝘀𝗶𝘀𝘁𝗲𝗻𝗰𝗲

Sales is a game of timing, trust, and value. Every salesperson has experienced the sting of hearing “no” from a potential customer. It’s easy to feel disheartened, but what if “no” doesn’t mean “never”? In many cases, it simply means, “Not yet.” 𝗧𝗶𝗺𝗶𝗻𝗴 𝗜𝘀 𝗘𝘃𝗲𝗿𝘆𝘁𝗵𝗶𝗻𝗴 Business needs evolve constantly. Budgets shift, priorities change, and decision-makers reassess their goals. A prospect saying “no” today may be grappling with issues like budget constraints, competing priorities, or uncertainty about how your solution fits into their strategy. In my experience, patience and persistence have been key. Recently, two clients who initially declined discussions about HighLevel software over a year ago have now returned, ready to move forward. What changed? Their businesses evolved, and they recognised that the tools I offered could drive the growth they needed. And since I first mentioned HighLevel they have heard other people now talking about how good the software is. 𝗪𝗵𝘆 𝗣𝗲𝗿𝘀𝗶𝘀𝘁𝗲𝗻𝗰𝗲 𝗣𝗮𝘆𝘀 𝗢𝗳𝗳 Persistence in sales isn’t about badgering or being pushy—it’s about staying relevant and present. Here’s how you can do it effectively: 𝗦𝘁𝗮𝘆 𝗶𝗻 𝗧𝗼𝘂𝗰𝗵: Maintain regular, value-driven contact through newsletters, social media updates, or personal check-ins. 𝗢𝗳𝗳𝗲𝗿 𝗖𝗼𝗻𝘁𝗶𝗻𝘂𝗲𝗱 𝗩𝗮𝗹𝘂𝗲: Share relevant industry insights, case studies, and success stories. This keeps your solution top-of-mind when circumstances change. 𝗧𝗿𝗮𝗰𝗸 𝗖𝗵𝗮𝗻𝗴𝗲𝘀 𝗶𝗻 𝗧𝗵𝗲𝗶𝗿 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀: Keep an eye on news or updates about their business. Changes like expansion, new hires, or product launches can signal readiness for your offer. 𝗥𝗲𝘃𝗶𝘀𝗶𝘁 𝘁𝗵𝗲 𝗖𝗼𝗻𝘃𝗲𝗿𝘀𝗮𝘁𝗶𝗼𝗻: Periodically revisit previous “no” responses with a tailored message: “Last time we spoke, X was a challenge. Has that changed? We’ve helped similar businesses achieve Y.” 𝗪𝗵𝗲𝗻 𝘁𝗵𝗲 𝗧𝗶𝗺𝗲 𝗜𝘀 𝗥𝗶𝗴𝗵𝘁 By staying persistent, you position yourself as the go-to solution when the client’s circumstances change. Those two HighLevel clients of mine are a perfect example. They weren’t ready when I first approached them, but because I maintained the relationship, they knew who to call when the time was right. 𝗙𝗶𝗻𝗮𝗹 𝗧𝗵𝗼𝘂𝗴𝗵𝘁 In sales, “no” is rarely final. It’s a placeholder that says, “Not now.” Keep showing up with genuine value, and you’ll be the first person they think of when their “no” turns into “yes.” If you’re curious about how HighLevel can transform your business when the time is right 😉 feel free to book a Discovery Call
Read more...

HighLevel

26/11/24 – Ensuring Correct Attribution Mapping in HighLevel: New Support for Wbraid and Gbraid IDs

26/11/24 – Exploring the New Features of HighLevel: An Enhanced Product Search Functionality and Streamlined Recipient Management

26/11/24 – HighLevel Announces Major Update: Unlimited Free Service Conversations on WhatsApp starting November 1, 2024

25/11/24 – Discover the Latest Updates in HighLevel: Enhanced PDF Downloads, Improved Dashboard Load Speed and More!

22/11/24 – Enhance Your Call Experience with HighLevel’s New Number Intelligence Feature: Block Spam, Identify Unknown Callers, and Validate Numbers Before SMS, Starting Nov 25th

22/11/24 – New Feature Alert: HighLevel Unveils Sub-Account Preview Functionality in Template Library

22/11/24 – Unlocking Phase 1 of Public API Support for Email Builder Templates on HighLevel: A Comprehensive Guide

Santa Pause is coming – to HighLevel

21/11/24 – Streamline Your eCommerce Process: How The New HighLevel Feature Enables Seamless Import of Product Descriptions from Printful

21/11/24 – Enhancing RSS Campaigns with HighLevel: Maximize Feed Count, Improve Performance and Resource Management

Selling to Serve – James Asford – GoProposal

Have you read ‘They Ask You Answer’ by Marcus Sheridan ⭐⭐⭐⭐⭐

Outrageous Multi-Step Marketing Campaigns That Are Outrageously Successful by Bill Glazer

Making Websites Win by Karl Banks & Ben Jesson – founders of Conversion Rate Experts ⭐⭐⭐⭐⭐

Have you read “The Ultimate Sales Machine” by Chet Holmes ⭐⭐⭐⭐⭐

Book Review – Duct Tape Marketing by John Jantsch ⭐⭐⭐⭐⭐

Clockwork: Design Your Business to Run Itself by Mike Michalowicz ⭐⭐⭐⭐⭐

Jordan Belforts Straight Line Selling methodology applied to Keap / Infusionsoft marketing

Top 10 Marketing Business Books for Entrepreneurs ⭐⭐⭐⭐⭐

‘Work the System’ by Sam Carpenter

Learn why entrepreneurs want me to work with them?

Within a year I enabled Celia to more than double the size of her wedding venue business, take on staff and have free time for holidays!