18/12/24 – Revamp Your Invoicing Process with HighLevel’s New Features: Business Hours, Time Zone Preferences, and Future Invoices

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HighLevel has made changes to invoicing and reminder system. In the past, invoice reminders were dispatched at 12 AM, not always fitting conveniently with businesses and customers alike.

Presenting New Features

  • Operational Hours Configuration: Customize operational hours to enhance the efficiency of reminders and invoicing.
  • Time Zone Modification: Choose to use either the customer’s time zone or the business’s time zone for all reminders.
  • Post-Activation Invoice Arrangements: Following activation, these settings apply instantly to all future invoices.

Directions for Utilization

  • Start by locating Invoice Settings > Reminders
    navigation instructions
  • Turn on Reminders and set business operational hours.
  • Pick Time Zone Orientation: Either Customer Time Zone or Business Time Zone can be selected based on preference. The default preference is set to the Business Time Zone.
    timezone settings
  • Application to Invoices: As soon as a reminder is toggled on, all upcoming invoices will comply with the selected reminder settings automatically.

The Motivation Behind the Enhancements

  • The development of these unique features is to promote flexibility and preciseness in handling reminders across the invoicing system.

Click here for the full HighLevel update article

What to learn more or need help with HighLevel for your marketing? Book a Discovery Call with Julian.

Pete Murray – Microsoft Dynamics Partner

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