23/10/24 – HighLevel Introduces Opt-Out Feature for Automatic Review Requests in QuickBooks Integration: A Much-Requested Enhancement for More Control and Better Customer Experience

HighLevel is thrilled to announce the newest enhancement that has been highly requested – Opt-Out of Automatic Review Requests in QuickBooks Integration. This revision allows for better control over when review requests are dispatched to customers.

## New Enhancement
The highlight of this update is the ability to Opt-Out of Automatic Review Requests. Clients of HighLevel can now conveniently opt-out of automatic review requests that are typically initiated once an invoice balance zeroes out. This significant modification allows for better command over the delivery timing and system of review request dispatch.

## Instructions for Use

1. Open the Settings in the given sub-account.
2. Navigate to Integrations, and then select QuickBooks Integration.
3. Uncheck the box for ‘Send Review Request to Contacts’ to disable automatic review requests.

Images:
![Screenshot 2024-10-18 at 5](https://canny-assets.io/images/0160c83bd7400dfc5a0e0bab249a2178.png)
![Screenshot 2024-10-18 at 5](https://canny-assets.io/images/e410905aa03e90a0c251464590f24ed4.png)

## Rationale Behind This Feature
In response to numerous inquiries and requests via support and Facebook regarding this feature within the QuickBooks Integration, a solution has been rolled out. HighLevel listened and responded positively by adding this enhancement, thereby enabling clients to have the freedom to manage review requests as desired.

## Why It’s A Hit

– More Control: Clients can decide on the timing for dispatching review requests, ensuring it fits with their business framework and customer interactions.
– Improved Customer Experience: Curtail unsolicited review requests which ultimately improves post-transaction interaction with clients.
– Highly Requested: This enhancement originated directly from client feedback, proving that it solves a universal issue faced by businesses.

Start utilizing this enhancement today and gain more autonomy over the dispatch of review requests!

HighLevel is always open to ideas for improving its Reputation Management offering. Feel free to share thoughts on the [Ideas Board](https://ideas.gohighlevel.com/reputation-management) and contribute to the future features of HighLevel.

Click here for the full HighLevel update article

What to learn more or need help with HighLevel for your marketing? Book a Discovery Call with Julian.

Sarah Davison – Homeopath

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