How to use live chat and Keap / Infusionsoft using tawk.to
How to use live chat and Keap / Infusionsoft using tawk.to
Looking to integrate live chat and Keap / Infusionsoft? Previously I used Pure Chat on my website to enable me to live chat with visitors to my website.
I have just switched over to tawk.to to offer live chat on my website. It has a number of advantages.
Like Pure Chat it is free for starters. But tawk.to also enables the following.
1/ Via Zapier I can trigger Keap / Infusionsoft campaigns automatically at key points. The first being when a chat is completed – so for me I create an opportunity for follow-up and record the details of the chat as a Note in the contact record. Also if I am unable to answer a chat in a predetermined time I can trigger based of of this so that I capture the contact details and can follow up using Keap / Infusionsoft. So the live chat facility becomes a lead capture when I miss a chat.
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2/ tawk.to not only does live chat via messaging. For a monthly upgrade costing just $29/mo not only can you offer live text messaging but you can have audio calls or even video calls with your website visitors, which is cool.
If you would like some assistance setting up and integrating live chat and Keap / Infusionsoft using tawk.to then please schedule an initial Discovery Call to learn more.
Cheers
Julian
Jeff Rau – Physical Therapist
Thank you, Julian, for helping breath sanity into my business marketing world.…
Julian was a great help in organising my Sales Pipeline and getting our sales team trained to use Opportunities in Keap / Infusionsoft. I would definitely recommend Julian to other Keap / Infusionsoft clients.
Before I hired him, I read lots of glowing reviews... and i hoped they were not just being nice... well what I found out is .....the good reviews were actually TRUE. Prior to working with Julian I have worked with several other "experts" who may have known basic strategies to use... but they always seemed to leave me with more questions and then helpless frustration. I nearly had lost hope that I could utilize the great features in IS without paying thousands of dollars for a plug and play system.
Julian has a very natural way to explain complex digital marketing strategies in understandable English... even for me... a Texan 🙂 He visually mapped out a plan, after listening to me. He then made suggestions where he saw flaws in my system. After each session, I know what I need to do and where we are headed. Thank you, Julian, for helping breath sanity into my business marketing world.
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