30/10/24 – Updates on HighLevel: Call Recording Storage Charges and Bug Fixes

Title: Important Update: Changes in Billing for Call Recording Storage by HighLevel

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At HighLevel, it’s always been central to keep things transparent and streamlined for the users. Therefore, this blog post communicates a vital update about a change in the way call recording storage charges get billed.

Previously the billing for call recording storage charges was done under the blanket term ‘Usage charges.’ However, to enhance transparency and clarity, HighLevel decided on a significant change.

The charges for call recording storage will now be billed separately. Instead of the general ‘Usage charges’ category, these specific charges now bear the name ‘Call Recording Storage.’ This change aims to increase transparency and ease of understanding for users examining their bill.

HighLevel wants to make certain that this modification is conspicuous and comprehensible for every user. It is important to know precisely what you’re paying for, and HighLevel is determined to ensure that experience.

The image below showcases how the billing category for call recording storage charges appeared earlier.

![image](https://canny-assets.io/images/556bc1296cb68266e4c2274d5e653abe.png)

As part of the journey to constantly improve and stay user-friendly, HighLevel is grateful for the trust and support of all users. The commitment to provide exemplary service will continue to see constant adjustments and enhancements.

Thank you for trusting HighLevel with your business needs.

Click here for the full HighLevel update article

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