29/11/24 – Introducing HighLevel’s New Feature: Bot Status for Individual Contacts – Offering Greater Control Over Interactions

## What’s New?

HighLevel now boasts a Bot Status for Individual Contacts feature! This provides superior control over the AI bot’s activities for each contact. Enhanced management and monitoring of the bot’s status – be it Active, Sleep/Snooze, or Inactive, is now possible directly from the message composer for a more personalised interaction.

## How Does It Work?

1. **Accessing Bot Status:**
– The Bot Status can be accessed through the Conversations tab.
– In the Message Composer for any contact, find the bot’s current status, indicated by a green online icon (if active).

2. **Disabling Bot for a Specific Contact:**
– The bot status icon can be clicked to access the options.
– ‘Inactive’ can be selected from the dropdown menu.
– A duration may be set after which the bot will automatically reactivate, or leave this option unchecked to keep the bot off indefinitely.
– The bot’s status will update to reflect the chosen option.

3. **Sleep Timer:**
– The bot can be temporarily paused by choosing ‘Sleep/Snooze’ and setting a specific time for automatic reactivation.

4. **Automatic Off Scenarios:**
– The bot will automatically disable in scenarios like reaching the maximum message limit or when a manual or workflow message is sent.

> *This feature is only accessible when the bot operates in Suggestive or Auto-Pilot mode.*

HighLevel’s new feature allows for more precise control of the bot’s interactions. This ensures it engages only with the appropriate contacts at the correct times.

![RY-xbsAWIUbzGDZdqlyQwngug02JPUR3ww](https://canny-assets.io/images/0990afe5368207c8dc42298fae3a7574.png)

![wZj4ebDGBWM3IlIK8sglNJ4pgCFj2sTtvw](https://canny-assets.io/images/abab7d9ae3a3c70606115f61181ef8ed.png)

![v-3vxkIlhVK75Ziae_FeVlaXsinhJi810A](https://canny-assets.io/images/ee317fbf8c10abb9084c246ab55338fd.png)

![aqc8B95oM0SYltbIndnztZzPeo6IH-rhKA](https://canny-assets.io/images/0b952bc5636a106012f4c64d8ad66ea8.png)

Click here for the full HighLevel update article

What to learn more or need help with HighLevel for your marketing? Book a Discovery Call with Julian.

Sarah Davison – Homeopath

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Sarah Davison - Thrive Homeopathy

 

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