29/11/24 – HighLevel Software Update: Fixing Email Signature Rendering, Special Character Support and PDF Attachment Issues

HighLevel’s Service Updates and Fixes

At HighLevel, continuous improvement of the services is a core operational strategy. Detailed below are recent updates and bug fixes to enhance the user experience and functionality.

Email Signature Rendering Fix

HighLevel has resolved an issue previously identified with email signatures. The {{user.email_signature}} aspect was displaying as raw HTML strings within email templates. Now, with care and attention, HighLevel ensures that these elements render correctly as neatly formatted content.

Text Fillable Field Support for Special Characters

A problem surfaced with the functionality of special characters in text fillable fields. HighLevel acted swiftly to rectify this issue. Now, all special characters are fully supported, broadening the flexibility of text input.

Individual PDF Page Deletion Option

A new feature has been integrated into HighLevel’s functionality: the ability to delete individual pages from uploaded PDFs. Clients now get to enjoy a greater sense of control and flexibility over their uploaded PDF documents.

Resolution for Attachment Issues with Large PDFs

HighLevel has addressed problems observed with attaching larger PDFs. When a document is completed, and the resultant file is larger than 20Mb, an alternative solution has been devised. Instead of trying to send these large files via email (which was previously failing), a preview link will now be sent. This allows the recipient to download the large document at their convenience, thereby ensuring the delivery of intended content.

In conclusion, HighLevel strives to deliver the best service by consistently addressing your feedback and improving the user experience. Stay tuned for more updates and improvements!

Click here for the full HighLevel update article

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