HighLevel is proud to announce the introduction of the Bot Response Wait Time setting within workflows. This new feature aims to offer clients more granular control over the time duration an AI bot waits before responding. The capability to adjust the response time for individual workflows has been enabled, which allows for specialized interactions for specific use cases. Use cases may include appointment booking or casual conversations.
How Does it Operate?
Access the Setting:
– Find a workflow and opt for either the Conversation AI Bot or the Appointment Booking Conversation AI Bot.
– Unveil the bot’s configuration to find the Bot Wait Time before Responding feature.
Adjust the Bot Response Wait Time:
– For Conversation AI Bots, search for the setting labeled “Wait Time”.
– For Appointment Booking Conversation AI Bots, find the setting labeled “Wait Time Before Responding”.
– Input the wait time in seconds as per preference.
– Remember to save the changes, ensuring the bot responds at the newly configured wait time for the chosen workflow.
What to Keep in Mind:
– The maximum length of waiting time is 300 seconds, while 10 seconds is set as the default value for convenience.
Finally, remember to save the workflow. The bot now is set to respond as per the configured wait time for the chosen workflow.
Click here for the full HighLevel update article
What to learn more or need help with HighLevel for your marketing? Book a Discovery Call with Julian.
