27/11/24 – Introducing New Chat Widget and Live Chat Selection Feature in HighLevel: An Easy Guide to Using the Latest Update

HighLevel is excited to announce the introduction of the Chat Widget and Live Chat selections within the Customer Replied trigger. Previously, the capability existed to create numerous chat widgets and live chat sessions, but an option to choose the same in the Customer Replied Trigger was absent.

From now on, specific options can be chosen from the corresponding dropdown menu when utilizing HighLevel services. This significantly adds to the convenience offered by HighLevel to its users, providing them with the flexibility and customized options to enhance their experience.

The functionality of this new feature is simple.

  • Initiate the Customer Replied Trigger.
  • Add a filter and choose the Reply Channel to be either ‘Chat Widget’ or ‘Live Chat’.
  • Add another filter and select ‘Chat Widget is’ or ‘Live Chat is’, depending upon the earlier selection.
  • All the available options will populate in the dropdown menu to choose from.
  • Select the pertinent option from the dropdown menu.

This improved functionality aligns with HighLevel’s commitment to continuously enhancing user experience and making necessary improvements based on user feedback, thus cementing HighLevel’s position as a leading service provider.

HighLevel is eager to see the new feature in action and looks forward to further refining this offering based on feedback from valued patrons. All innovative features rolled out by HighLevel have been meticulously designed with end-users in mind, continuing to refine and enhance its suite of services. HighLevel remains dedicated to delivering value-added services to its users, thereby enriching their experience.

Click here for the full HighLevel update article

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