Overview
HighLevel delivers the invaluable option to track progress and spot errors in workflows efficiently. Tools like Execution Logs and Enrollment History integral parts to get a clear understanding of your contact’s experiences in workflows.
HighLevel offers improvements to these functions, aiming to provide users with a much smoother and more efficient workflow process. Understanding the steps, fixing issues swiftly, and having a seamless workflow process is now easier with these enhancements.
Improved Execution Logs
1. User-Friendly “View Details” Hyperlink
HighLevel replaced the “View Details” icon with a more recognisable hyperlink to facilitate better accessibility and identification of execution details for any specific action.
2. Highlighted Error Visibility
In the event of an error, HighLevel now emphasizes it in the Status field or the View Details link. This significant enhancement allows users to identify issues fast without having to dig through piles of data.
3. Opened Rows are now Highlighted
HighLevel highlights the row of the specific item opened in the Details section so that users can smoothly navigate the row they are currently investigating.
4. Overhauled Action Column
HighLevel revamped the “Action” column in the past, only showing the action type, which led to confusion if there were multiple actions of the same type. HighLevel now shows the “Action Name” that users assign, which will additionally show the actual action type when hovered over for further context.
5. Enhanced Sorting in Filters
HighLevel refines filter dropdowns by first listing the actions that are part of the workflow. Other actions then follow in a separated section. This method simplifies filtering by action types and aids users in focusing on the actions directly linked to their workflows.
6. New Workflow Statuses
HighLevel provides users with more precise insights into why a contact exited or completed a workflow through improved statuses displayed in the Enrollment History.
7. Optimized Pagination
Both Execution Logs and Enrollment History tabs by HighLevel support pagination for performance and usability enhancement of larger workflows. Users can customize the number of row items displayed per page to 10, 25, or 50.
Updated Enrollment History – UI/UX Changes
1. Efficient Pagination
The Enrollment History and Execution Logs tabs by HighLevel now enable efficient pagination. This feature assists in managing larger workflows by allowing users to select the desired number of row items to appear per page: 10, 25, or 50.
Date and Time Enhancements
HighLevel has refreshed the date format to MMM-DD (e.g., Oct-21), which only shows the time when hovered over. The timezone is now included in the “Executed On” field in the execution logs for easy understanding of when actions were executed in different time zones. Custom date range options with a limit of up to 30 days are also available for users to control the visibility of the logs.
Streamlined Contact History
HighLevel made essential changes to streamline the “Contact History” section. Users can now navigate through Contact History and Execution Logs conveniently using enhanced breadcrumbs.
Revamped Execution History
HighLevel has also revamped the “Execution History,” enhancing clarity and usability. Just as in the Contact History section, breadcrumbs in the Execution History were enhanced for smoother navigation.
Click here for the full HighLevel update article
What to learn more or need help with HighLevel for your marketing? Book a Discovery Call with Julian.
