HighLevel’s Enhanced Cancellation Widget: Streamlined UI/UX Experience and Improved Visibility
HighLevel takes great pleasure in announcing enhancements to the Cancellation Widget, ensuring its alignment with Booking and Reschedule experiences. These changes bolster the confidence of users in canceling appointments and fortify businesses with a more profound insight into appointment cancellations.
What’s New with HighLevel’s Cancellation Widget?
- Unified UI/UX Experience: HighLevel realises the importance of a seamless user journey across various scheduling touchpoints. Therefore, striding in this direction, the design of the cancellation widget now mirrors that of the booking and reschedule widgets.
- Capture & Display Cancellation Reasons: HighLevel has amplified the functionality of the cancellation widget by adding structured support for gathering and showcasing cancellation insights. Users asked to provide a cancellation reason will also see key appointment information like the Calendar Name, Duration, Description, and Appointment Date & Time.
Why More Businesses are opting for HighLevel’s Cancellation Widget?
- Improved Consistency: The alignment of booking, rescheduling, and cancellation experiences within one unified platform notably reduces friction and increases user trust.
- Better Visibility: This enhanced capability allows teams to see cancellation reasons clearly. As such, teams can identify patterns and strategize to reduce future cancellations effectively.
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